Company
Maple ITES Inc. is well-geared & committed to provide world-class products and services to its customers in Canada and India. Maple ITES Inc. has joined hands with various industry leaders to cater to the needs of customers in the domains of Information Technology, Embedded Systems, Digital Signal Processing, FPGA and VLSI Design, Statistical, Mathematical and Qualitative analysis, Business Process Simulation, Finite Element Engineering Analysis & Civil-Structural Analysis & Design.
What We Do
| Sales A team of highly qualified and experienced sales engineers to help clients procuring our products.
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| Marketing A team of marketing specialists to drive maketing campaign for products of our partners
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| Support A team of expert and very experienced application engineers to support our customers
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| Consultation Professional, experience consultants to aid you to complete your projects on time
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Level 1: Initially technical support is provided through email. If you are facing any technical issue with products purchased from us, kindly drop an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Our engineers will get back to you at the earliest. Level 2: If problem is not resolved at level 1, either you can contact us directly or you can fill up the contact us form and we will get back to you as soon as possible. Level 3: If problem is still not resolved at level 2, we will try to arrange personal visit to your institute to resolve the problem. However scope of visit is solely at our discretion and not available for all products. Kindly enquire Ist to know which products are under level 3 support.
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Technical support is one of the most important factor in the success of any product in the market. That is the reason we back all our products with excellent technical support. We provide the technical support through following three levels; provided the product purchased is in warranty period: